Privacy Policy

Last Updated: April 19, 2026

1. Introduction

Chikara Quads & Adventures ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Book a safari or activity
• Contact us through our website
• Subscribe to our newsletter
• Fill out forms on our website

This information may include:

• Name and contact information (email, phone number)
• Booking details (dates, number of guests, activities)
• Payment information (processed securely through third-party providers)
• Special requests or requirements

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages you visit and time spent on pages
• Referring website addresses
• Device information

3. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings
• Communicate with you about your bookings and inquiries
• Send you marketing communications (with your consent)
• Improve our website and services
• Analyze website usage and trends
• Comply with legal obligations
• Prevent fraud and ensure security

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can control cookie preferences through our Cookie Settings. For more information, please see our Cookie Policy.

Types of cookies we use:

• Necessary Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements
• Functional Cookies: Enable enhanced functionality and personalization

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, email services, etc.)
• Business Partners: Trusted partners who provide services related to your booking
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal information
• Right to rectify inaccurate information
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Chikara Quads & Adventures
Victoria Falls, Matabeleland North, Zimbabwe
Phone: +263 780 228 102 / +263 832 840 800
Email: info@chikaraadventures.com